Hosting System
Configuration Tools

Hosting

Why Choose Agate Software

for Hosting IntelliGrants on Microsoft Azure Government Cloud?

By choosing hosting through Agate Software and IGX Solutions, you can efficiently save time and money while securing your data. This partnership extends to Microsoft Azure Cloud Services, assuring you and your agency an excellent cloud experience.

Advantages of Agate Software and IGX Solutions Hosting

Regular Configuration and Product Updates: We promote regular configuration updates and quarterly product updates to the production environment, ensuring that your IntelliGrants system stays up-to-date and secure.

Application Server Maintenance and Administration: Our team handles application server maintenance and administration, allowing you to focus on your core business operations.

SSL Security Certificate Management: We take care of the application and renewal of SSL security certificates for any *.intelligrants.com URL selected by the customer, ensuring the secure transmission of data.

Database Server Maintenance and Administration: Our experts manage database server maintenance and administration, optimizing performance and reliability for your IntelliGrants system.

Key Features

We have a versatile platform on which forms, workflows, integrations, and security may be configured to support the following types of activities:

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Choose Agate Software and IGX Solutions

 

for hosting your IntelliGrants system on Microsoft Azure Government Cloud, and experience the benefits of enhanced security, scalability, and expert support.

What does the New IntelliGrants IGX 1.1 Product Bundle include?

In-System Support Toolset

The new Toolset allows users to ask questions and request support without the need to pick up a phone or draft an email. Because the entire history of all support requests is stored, along with any correspondence and attachments related to each support request; support requests can be searched, filtered, and exported from the system as reports. Support requests will contain information such as who made the request, their preferred contact method, date submitted, the organization(s) associated with the requestor, the support request status, support category/type, priority, and who is assigned to resolve the support request. The system will also request feedback from users who request support in order to improve future support.

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What does the New IntelliGrants IGX 1.1 Product Bundle include?

In-System Support Toolset

The new Toolset allows users to ask questions and request support without the need to pick up a phone or draft an email. Because the entire history of all support requests is stored, along with any correspondence and attachments related to each support request; support requests can be searched, filtered, and exported from the system as reports. Support requests will contain information such as who made the request, their preferred contact method, date submitted, the organization(s) associated with the requestor, the support request status, support category/type, priority, and who is assigned to resolve the support request. The system will also request feedback from users who request support in order to improve future support.

Haz clic aquí

What does the New IntelliGrants IGX 1.1 Product Bundle include?

In-System Support Toolset

The new Toolset allows users to ask questions and request support without the need to pick up a phone or draft an email. Because the entire history of all support requests is stored, along with any correspondence and attachments related to each support request; support requests can be searched, filtered, and exported from the system as reports. Support requests will contain information such as who made the request, their preferred contact method, date submitted, the organization(s) associated with the requestor, the support request status, support category/type, priority, and who is assigned to resolve the support request. The system will also request feedback from users who request support in order to improve future support.

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